Open/close your Webchat

You can manually open, close, or toggle the Webchat window using JavaScript methods.

If you want to open/close your Webchat at a certain point in your Workflow, you can use the built-in Webchat cards.

You will need:

Open Webchat

To manually open Webchat:

window.botpress.open()

To manually close Webchat:

window.botpress.close()

To manually toggle Webchat:

window.botpress.toggle()

This opens Webchat if it’s closed, or closes Webchat if it’s open.

Last modified on June 11, 2026